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New Website Elevates Online Experience for Crystal Run Healthcare Patients



For more information, contact: Mark Trocino | 845.615.6832 |
Updated Site Captures the Crystal Run Healthcare Ethos of Offering the Best Medical Care Possible in Efficient, Engaging Ways

Middletown, N.Y. – August 6, 2015 – Crystal Run has taken its commitment to exceptional patient care to the World Wide Web. The leader in health care unveiled a new website featuring a design refresh that introduced a new, clean look while also creating a more intuitive patient experience.

“We recognize that today’s patients are actively engaged in gathering information and the Internet is often their first stop when they are seeking medical attention,” said Crystal Run’s Managing Partner and CEO, Hal Teitelbaum MD, JD, MBA. “Crystal Run has prioritized the improvement of the patient’s healthcare experience from the ground up. Our new web design captures that mission, and provides visitors with the level of care they have come to expect from Crystal Run.”

The new site was strategically designed to allow visitors to quickly navigate the site’s most important features: finding a doctor, scheduling appointments, and accessing patient information. It retains many of the popular tech features that patients depend on, including setting appointments on the website (powered by ZocDoc) and having virtual appointments (two-way video chat sessions, powered by LiveHealth Online).

New to the site is a robust health library, empowering patients to take more control of their health with access to information on hundreds of topics. It also includes interactive quizzes and health calculators, so visitors can calculate their pregnancy due date, assess risk of diabetes or stroke, and test their knowledge of driving risks – and much more. The site still lives at  

About Crystal Run Healthcare: Crystal Run Healthcare is a premier multispecialty group practice with over 350 providers in over 40 medical specialties and more than 30 practice locations in the Hudson Valley and lower Catskill region. Crystal Run has a strong commitment to primary care, employing an outstanding group of physicians in the specialties of Internal Medicine, Obstetrics/Gynecology, Family Practice, Geriatrics and Pediatrics. The practice also includes unsurpassed sub-specialists in a wide variety of medical and surgical specialties and sub-specialties. In addition to accreditation by The Joint Commission, Crystal Run is designated by the National Committee for Quality Assurance (NCQA) as a Level 3 Patient Centered-Medical Home. The practice is among the first 27 health care organizations in the nation to participate as an Accountable Care Organization (ACO) in the Medicare Shared Savings Program (MSSP). Crystal Run Healthcare achieved NCQA Level 2 ACO Accreditation in 2012, becoming the first health care organization to be so designated in New York State and among the first six in the United States. Leveraging its ACO experience, Crystal Run has entered into value-based care/shared savings arrangements with numerous commercial payers and a Medicaid Managed Care organization. As a result, contracts which reward Crystal Run for health outcomes now cover approximately 50 percent of the group’s attributed primary care patients. Crystal Run has demonstrated its ability to manage population health, improving quality while simultaneously lowering per capita cost for the patients it serves. Crystal Run Healthcare and Mount Sinai Health System have recently announced the established the Mount Sinai-Crystal Run Alliance for Healthcare Transformation, a groundbreaking partnership in which the participants will share and implement best practices, invest and share financial and intellectual resources, strengthen provider networks, and employ innovative approaches to the creation of health care value—all in furtherance of the “Triple Aim” of Better Care, Better Health, and Lower Cost. For more information about Crystal Run Healthcare visit, and follow us on Twitter, LinkedIn and Facebook or call 845.703.6999.