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Non-Clinical Staff Job Openings


July 9, 2015 | Accounting/Finance

Accounts Payable

Offered at: Middletown, NY

Non-Clinical Staff

July 9, 2015 | Non-Clinical Staff

Patient service represenatative.

Offered at: Orange, Rockland and Sullivan county


July 9, 2015 | Non-Clinical Staff

Responsible for the accurate and timely credentialing and re-credentialing of new and existing providers with the Practice in accordance with Joint Commission and NCQA requirements, and with the following outside organizations/entities: community hospitals and medical centers; nursing homes; medical society; workmen’s compensation board; liability insurance carriers; and managed care organizations. In addition, the Specialist ensures that licensure in every state and jurisdiction, federal registrations, and board certifications remain intact and are current. 5+ years experience working with NCQA Accreditation Standards; health plan experience required. Certification by the National Association of Medical Staff Services preferred.

July 9, 2015 | Non-Clinical Staff

Facilitated Enrollment Specialist - responsible for identifying prospective members that do not have health insurance and enroll them into one of the government programs offered by Crystal Run Health Plans (CRHP) such as Medicaid, Family Health Plus (FHP) and Child Health Plus (CHP). Intake Coordinator - responsible for providing support throughout the Medical Management units by providing telephone triage for all incoming phone calls, data entry services for clinical and non-clinical information, screening authorization requests, gathering necessary information, accepting Appeal and Grievance information, maintaining files and other duties as assigned by the Director of Medical Management and Quality Management.

Offered at: Middletown, NY

July 9, 2015 | Non-Clinical Staff

Responsible for the generation of, and initial auditing for, all clinical and operational quality reports for Practice recognitions and accreditations (i.e. Joint Commission, Patient Centered Medical Home, NCQA ACO, NCQA Diabetes Recognition Program). Must possess a current New York State License in Nursing. BSN in the field of Nursing. Minimum of 3-5 years Management experience. Minimum 5 years clinical experience. 

Offered at: Middletown, NY

July 9, 2015 | Non-Clinical Staff

Responsible for implementing the CRHC Service Excellence Program. Includes planning, prioritizing and implementing strategies to establish a Service Excellence culture at all locations. Will analyze results of Patient Satisfaction Survey data and report findings to the Executive Team, Providers, Managers and Staff. Will implement and execute evidence-based tools, tactics and techniques to improve Service Excellence and spread best practice throughout the organization. Strong coaching, consultative, strategic thinking skills to provide guidance and resources in the achievement of strategic service excellence goals. Excellent interpersonal skills with the ability to interact effectively with a variety of stakeholders, for training, shadowing, problem-solving purposes.

July 9, 2015 | Non-Clinical Staff

Leads and develops a team of data science analysts and consultants in the development and delivery of advanced healthcare economic analyses, tools, and insights to optimize CRHC care outcome and financial results. The position requires thorough understanding of the business of health care, including insurance risk and provider reimbursement. Education or experience equivalent to a four-year degree in business, finance, mathematics, actuarial science, statistics, computer science or other field with significant quantitative emphasis. At least (10) ten years of directly related professional experience, including at least 2 years in a managerial role.

Offered at: Middletown, NY​

July 9, 2015 | Non-Clinical Staff

Responsible to manage the day to day operations of the CRHC Corporate Compliance program, implement policies, procedures, and practices designed to ensure compliance with all applicable healthcare laws, rules, and regulations, as well as provide leadership on ethics and compliance matters, offering consultation to physicians, management, and staff . JD and license to practice in NY required.. Strong preference for at least three - five years experience in healthcare compliance matters (clinical, legal, auditing or other compliance experience), preferably for a large, multi-faceted healthcare organization. Responsible for all Crystal Run Healthcare practice sites, Crystal Run Healthcare Ambulatory Surgery Center and all other acquisitions. Reports to the Chief Legal Officer.

October 15, 2015 | Non-Clinical Staff

Principal contact for prospective and current employers and members inquiring about large and small group health plans as well as individual plans and product options. This position supports the Plan’s overall sales and service strategies. It requires knowledge of all large and small employer group plan benefits as well as the Plan’s individual plan benefits.  The position should have a clear understanding of our rates and how to properly communicate a response to brokers and employers.

April 1, 2016 | Non-Clinical Staff

The Charge Entry Representative is responsible for accurate data entry and analysis of provider charges submitted via electronically or paper. The candidate must possess strong proficiency in CPT and ICD-10-CM knowledge and code assignment. Knowledge of anatomy & physiology a plus.

May 12, 2016 | Non-Clinical Staff

Responsible for performing a variety of maintenance functions, including grounds keeping, to provide for efficient operation of the facility campus and satellite locations. Valid drivers license and clean driving record. Knowledge of plumbing, electric, security, painting and general repair. HVAC experience required. Weekend requirement

Offered at: Orange and Rockland county


July 9, 2015 | IT

IT Support Supervisor IT Helpdesk Support Tech I Systems Administrator II
Offered at: Middletown, NY

October 5, 2015 | IT
October 15, 2015 | IT

The Network Engineer under the direction of the IT Director is responsible for Network and Communication Technical Support Services, Network Architecture and Engineering throughout all CRHC facilities and business associates. This position also has various network related day to day maintenance responsibilities including datacenter and cabling support services.


July 9, 2015 | Administrative/Clerical

Will lead the development and implementation of programs designed to both appropriately capture all patient’s diagnoses, and assure appropriate documentation in the patient chart. Coordinates with clinician leadership to ensure the clinical aspects of HCC and Clinical Quality programs and best practices are communicated to all. Demonstrated a mastery in outcomes analysis and reporting. Excellent analytical and problem-solving skills. Excellent project management skills. Excellent communication skills. Ability to effectively direct preparation of various financial analysis and data mining activities. Excellent verbal and written communication skills. Ability to effectively interface with staff, clinicians and management. A bachelor’s degree required, MHA or MBA preferred.

July 9, 2015 | Administrative/Clerical

Supports the financial operations of the practice. Key performance indicators and best practice metrics steer the day-to-day operations of the department. A complete understanding of the entire Revenue Cycle is needed to facilitate effective and efficient running of the department. A minimum of two years college in Accounting preferred. A minimum of five (5) years supervisory and accounting experience required.

Offered at: Middletown, NY

Facilities/Bio Med

July 9, 2015 | Facilities/Bio Med

Repair, calibrate, and maintain all types of clinical equipment technologies, devices, instruments, and systems. Inspect, install, and perform inventory assessments and preventative maintenance of medical equipment. May need to serve periodically on Environment of Care Committee. Related experience and/or training; or equivalent combination or education and experience. Certification a plus. Ability to interpret general business/professional journals, government regulations. Good analytical and problem solving. Valid Driver's license and clean driving record.

Offered at: Middletown, NY


October 5, 2015 | HR

Business Intelligence

October 28, 2015 | Business Intelligence

Responsible for the facilitation and management of assigned projects with a focus on Business Intelligence and Business Analytics.   Ensures projects are delivered on time, within scope, and within budget.  Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.  Measures project performance reports and escalates to management as needed.  Successfully manages the relationship with project resources, clients, vendors, and all stakeholders.  Performs risk management to minimize project risks.  Creates and maintains comprehensive project documentation.


Customer Service

May 12, 2016 | Customer Service

High volume phones. Physician office/call center experience preferred. Computer skills required. Weekends required.

Offered at: Middletown



Purchasing/Materials Management

May 12, 2016 | Purchasing/Materials Management

Under general supervision of the Assistant Director of Materials Management , and within established CRHC and departmental policies and procedures, performs a variety of administrative, buying, and related support duties in  the purchasing department.  Essential job functions are focused on customer satisfaction, effective use of resources, teamwork , innovation and continuous quality improvement.   As a Junior Buyer , assist buyers in their daily tasks learning the policies and procedures of the department.