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Quality Care

Accreditations

Achieving High Standards for Healthcare

Whether for ourselves or for a loved one, we all want to receive the best care possible. That’s why Crystal Run is proud of the many accreditations and certifications recognizing our practice for adhering to the most rigorous standards for safety and quality.

American Academy of Sleep Medicine (AASM) Accreditation

The Sleep Center at Crystal Run in Rock Hill received accreditation from the American Academy of Sleep Medicine – the national accrediting body for sleep disorder centers and laboratories for sleep related breathing disorders – making it the first accredited sleep center in Orange and Sullivan Counties.

American College of Radiology Accreditations for Diagnostic Imaging

Crystal Run’s radiology department was the first in the nation to receive accreditation for digital mammography, and one of the first in New York State to be accredited for CT scans from the American College of Radiology (ACR). The ACR gold seal of accreditation represents the highest level of image quality and patient safety and is awarded only to facilities meeting ACR Practice Guidelines and Technical Standards.

College of American Pathologists Laboratory Accreditations

Crystal Run's main Clinical Laboratory, and its Histology and Cytology Pathology Labs are accredited by the College of American Pathologists (CAP) Laboratory Accreditation Program. This internationally recognized program helps laboratories achieve the highest standards of excellence to positively impact patient care. 

COLA-Accredited Laboratories

Crystal Run labs are accredited by COLA - the premier clinical laboratory education, consultation, and accreditation organization. COLA recognizes clinical laboratories and staff that meet CLIA (federal Clinical Laboratory Improvement Amendments) and other regulatory requirements, act in accordance with Quality Systems, and provide the best possible patient care.

Intersocietal Accreditation Commission (IAC) Echocardiography Lab Accreditation

Crystal Run’s Echocardiography Lab was the first to receive ICAEL (now Intersocietal Accreditation Commission or IAC) accreditation in New York. Echocardiograms are a safe, non-invasive procedure used to examine the heart and potentially diagnose problems using high-frequency sound waves (ultrasound). 

IAC Accreditation for Nuclear Cardiology

Crystal Run has one of the first Nuclear Cardiology labs in North America to be recognized by the IAC (formerly the Intersocietal Commission for the Accreditation of Nuclear Medicine Laboratories) for its commitment to high-quality patient care and quality diagnostic testing. Nuclear cardiology studies use noninvasive techniques to assess myocardial blood flow and evaluate the pumping function of the heart, as well as visualize the size and location of a heart attack.

Joint Commission: Gold Seal of Approval

In 2006, Crystal Run became the only private practice in New York to earn the Gold Seal of Approval from The Joint Commission - the predominant standards-setting and accrediting body in health care. This recognition reflects Crystal Run’s longstanding commitment to provide the safest, highest quality of care to its patients.

ABRET LAB-EEG Accreditation

Crystal Run has the first and only Electroencephalography (EEG) laboratory in New York State to receive Accreditation from the EEG Laboratory Accreditation Board (LAB-EEG) of the American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET). EEGs are used to evaluate brain activity, which is useful in diagnosing sleep problems, and evaluating or monitoring health conditions that affect the brain.

NCQA/PPC-PCMH - Level 3 Patient-Centered Medical Home Designation

Crystal Run has been designated by the National Committee for Quality Assurance (NCQA) as a level 3 Patient Centered Medical Home for our use of information systems to measure practice-wide clinical quality and improve clinical outcomes. The Patient Centered Medical Home is a healthcare delivery model whereby treatment is coordinated through patients’ primary care physicians to ensure they receive the necessary care when and where they need it, in a manner they can understand.

NCQA Level 2 Accountable Care Organization

Crystal Run is the first Accountable Care Organization (ACO) in New York State and among the first four ACOs nationally to earn ACO Accreditation from the National Committee on Quality Assurance (NCQA). Crystal Run is designated as a Level 2 ACO – the highest level of recognition that can be achieved in this first year of Accreditation. NCQA ACO Level 2 Accreditation indicates organizations with the best chance of achieving the “Triple Aim” of improving clinical quality, enhancing patient experience, and reducing cost.

NCQA Diabetes Recognition Program

Crystal Run has been recognized under NCQA’s Diabetes Recognition Program for having clinicians who have met standards demonstrating delivery of high-quality care to patients with diabetes. Clinicians who achieve DRP Recognition show their peers, patients and others in the Diabetes community that they are part of an elite group that is publicly recognized for its skill in providing the highest-level diabetes care.

Quality Oncology Practice Initiatives Certification

In 2010, Crystal Run was one of the first 16 community cancer care practices in the United States to receive Quality Oncology Practice Initiatives (QOPI®) Certification from the American Society of Clinical Oncology (ASCO). The QOPI® Certification Program is an initiative to certify oncology practices that meet rigorous standards for high-quality cancer care.

UCAOA Urgent Care Center Accreditation

Crystal Run’s Urgent Care Center is now Accredited by the Urgent Care Association of America (UCAOA). This distinguishes it as a true urgent care center and part of a select few around the country that have met all of UCAOA’s nationally standardized criteria. 

 

Awards 

Our awards are proof of our commitment to quality care, safety, and patient satisfaction.

2015 Tribute to Women of Achievement of Orange County

Dr. Michelle A. Koury was honored by the Girls Scouts Heart of the Hudson and the YWCA Orange County with the “Tribute to Women of Achievement of Orange County” Award, which recognizes women living and working within Orange County who have made significant contributions to their professions, organizations, and community.

2014 “Best of 2013: Meeting the Mark in Diabetes Care”

Crystal Run received recognition in the “Best of 2013: Meeting the Mark in Diabetes Care” video project by the New York State Health Foundation (NYSHealth), featuring top healthcare providers that participate in NYSHealth’s Meeting the Mark initiative to achieve excellence in diabetes care.

2014 "Top Docs" of Hudson Valley

15 Crystal Run Healthcare physicians, chosen by their fellow doctors, hospital administrators, and medical staff, were recognized in the June 2014 issue of Hudson Valley Magazine.

2013 "Top Docs" of Hudson Valley

13 Crystal Run Healthcare physicians, chosen by their fellow doctors, hospital administrators, and medical staff, were recognized in the June issue of Hudson Valley Magazine.

2013 “Best Family Practice” and “Best Hearing Aid Center”

Crystal Run was voted the “Best Family Practice” and “Best Hearing Aid Center” in the Times Herald-Record’s Readers’ Choice for 2013 in the Health, Beauty and Wellness Services category.

2012 David T. Cocks Award for Commitment to Community

The Community Foundation of Orange and Sullivan recognized Crystal Run’s Manager Partner and CEO, Dr. Hal Teitelbaum, for his leadership and community service in enriching the lives of others.

2012 Women Who Make a Difference in Healthcare

The SUNY Sullivan Foundation recognized Crystal Run’s Chief Operating Officer, Dr. Michelle A. Koury, for her contributions in improving the quality and delivery of healthcare to the Sullivan County community.

2012 "Top Docs" of Hudson Valley

14 Crystal Run Healthcare physicians, chosen by their fellow doctors, hospital administrators, and medical staff, were recognized in the June issue of Hudson Valley Magazine.

2011 "Top Docs" of Hudson Valley

15 Crystal Run Healthcare physicians, chosen by their fellow doctors, hospital administrators, and medical staff, were recognized in the June issue of Hudson Valley Magazine.

2011 Hudson Valley Pattern for Progress "Quality of Life" Award

Hudson Valley Pattern for Progress presented Crystal Run with the 2011 "Quality of Life" award in the area of healthcare. The award honors contributions that have a regional impact on healthcare in the Hudson Valley. Crystal Run was recognized for providing high quality healthcare to the Hudson Valley and continuing to expand those services, while creating hundreds of jobs in the process.

2010 HealthLeaders Media “Top Leadership Teams in Healthcare”

HealthLeaders Media, the leading provider of healthcare business information for senior executives, named Crystal Run to the “Top Leadership Teams in Healthcare” for Medical Group Practice.  The basis for selection was the team’s overall leadership culture, its ability to overcome challenges, and demonstrate successes that resulted from outstanding leadership

2008 Orange County Partnership/Alliance for Balanced Growth Golden Shovel Award

Crystal Run Managing Partner & CEO Dr. Hal Teitelbaum received this prestigious distinction for developing a responsible vision for growth to further a strong and diverse economy in the local community.

2007 Finalist, Microsoft Healthcare Users Group Healthcare Innovation Awards

Crystal Run was selected as a finalist in the Clinical Records-Ambulatory category of the Microsoft Healthcare Users Group (MS-HUG) Healthcare Innovation Awards 2007.

2007 Winner “NextGen Practices”

Crystal Run was recognized in the large practice category for exemplary use of electronic medical records systems and sophisticated practice management.