Employee Spotlight - Denise Wagner

When did you start working at Crystal Run Healthcare?
I started working for Crystal Run Healthcare in 2011 after the private practice I worked with joined.

What made you choose a career in this field?
I have been working in Ophthalmology for the last 20 years. I have always worked in some type of medical field with the public and this sounded very interesting.

What is your biggest accomplishment within your career thus far?
After a patient is told they need some type of eye surgery I find it very rewarding to be able to sit and talk with each patient and explain from A to Z how the process works. I set up all of their appointments in a timely fashion that are needed leading up to their surgery and 1 day post-op. Its very fulfilling to have the patient leave my office with a smile on their face knowing that I have helped to alleviate any stress that they might have had. Quality of care is very important  to me as a surgical scheduler.

What is your favorite part about working at Crystal Run Healthcare?
Our Ophthalmology Dept rocks!!!!! I have the best team of coworkers and we all work together very well. We are like family.

What do you like to do outside of work?
Love to be with family and friends, eating out and trying new restaurant’s! Love to travel but also enjoy just relaxing at the Jersey shore. I have 5 grandchildren so we try to see them as much as we can. Two of my grandchildren do live in Toronto, Canada but that is just a plane ride away! Try to enjoy life to its fullest even if there are a few bumps in the road.