Telehealth Instructions

How to Prepare for Your Telehealth Visit*

To ensure a successful Telehealth visit, please make sure you have the following items ready before you begin.

• A fully charged mobile phone, desktop, or laptop computer with a camera that is connected to the internet
• A connection to WiFi if using a mobile phone for optimal experience
• A well-lit room that is quiet and free of distractions
• The MyChart App is downloaded prior to visit if utilizing a mobile phone
• MyChart Account login credentials to access on mobile phone or laptop computer
• A list of your current medications on hand to share with your provider

To start your visit:

• Log into MyChart Web or Mobile app 5-10 minutes prior to your appointment to fill out necessary documentation
• Go to Visits
• Complete the eCheck-In process by filling out Personal Info, Medications, Travel History, and any related questionnaires
• Select "Begin Video Visit", where you will be placed into a virtual waiting room until your provider arrives

*Please note that you must be physically located in the same state your provider is practicing, at the time of your appointment.