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Quality Care


Achieving High Standards for Healthcare

Whether for ourselves or for a loved one, we all want to receive the best care possible. That’s why Crystal Run is proud of the many accreditations and certifications recognizing our practice for adhering to the most rigorous standards for safety and quality.

NCQA/PCMH - Patient-Centered Medical Home Recognition

Crystal Run Healthcare has been recognized by the National Committee for Quality Assurance (NCQA) through their Patient Centered Medical Home program for our use of systematic use of patient-centered, coordinated Care Management processes. The Patient Centered Medical Home is a healthcare delivery model whereby treatment is coordinated through patients’ primary care providers to ensure they receive the necessary care when and where they need it, in a manner they can understand.

American Academy of Sleep Medicine (AASM) Accreditation

The Sleep Center at Crystal Run in Rock Hill received accreditation from the American Academy of Sleep Medicine – the national accrediting body for sleep disorder centers and laboratories for sleep related breathing disorders – making it the first accredited sleep center in Orange and Sullivan Counties.

American College of Radiology Accreditations for Diagnostic Imaging

Crystal Run’s radiology department was the first in the nation to receive accreditation for digital mammography, and one of the first in New York State to be accredited for CT scans from the American College of Radiology (ACR). The ACR gold seal of accreditation represents the highest level of image quality and patient safety and is awarded only to facilities meeting ACR Practice Guidelines and Technical Standards.

College of American Pathologists Laboratory Accreditations

Crystal Run's main Clinical Laboratory, and its Histology and Cytology Pathology Labs are accredited by the College of American Pathologists (CAP) Laboratory Accreditation Program. This internationally recognized program helps laboratories achieve the highest standards of excellence to positively impact patient care. 

IAC 20-Year Bronze Accreditation Milestone Recognition for Echocardiography Labs

Crystal Run’s Echocardiography Lab, the first to receive ICAEL (now Intersocietal Accreditation Commission or IAC) accreditation in New York, has been recognized with a special 20-Year Bronze Accreditation Milestone Recognition by IAC. Echocardiograms are a safe, non-invasive procedure to examine the heart and potentially diagnose problems using high-frequency sound waves (ultrasound). In 2023 our Echocardiography Labs in five locations received a special 20-Year Bronze Accreditation Milestone Recognition from the Intersocietal Accreditation Commission (IAC).

IAC Accreditation for Nuclear Cardiology

Crystal Run has one of the first Nuclear Cardiology labs in North America to be recognized by the IAC (formerly the Intersocietal Commission for the Accreditation of Nuclear Medicine Laboratories) for its commitment to high-quality patient care and quality diagnostic testing. Nuclear cardiology studies use noninvasive techniques to assess myocardial blood flow and evaluate the pumping function of the heart, as well as visualize the size and location of a heart attack.

ABRET LAB-EEG Accreditation

Crystal Run has the first and only Electroencephalography (EEG) laboratory in New York State to receive Accreditation from the EEG Laboratory Accreditation Board (LAB-EEG) of the American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET). EEGs are used to evaluate brain activity, which is useful in diagnosing sleep problems, and evaluating or monitoring health conditions that affect the brain.

NCQA Diabetes Recognition Program

Crystal Run has been recognized under NCQA’s Diabetes Recognition Program for having clinicians who have met standards demonstrating delivery of high-quality care to patients with diabetes. Clinicians who achieve DRP Recognition show their peers, patients and others in the Diabetes community that they are part of an elite group that is publicly recognized for its skill in providing the highest-level diabetes care.

Quality Oncology Practice Initiatives Certification

In 2010, Crystal Run was one of the first 16 community cancer care practices in the United States to receive Quality Oncology Practice Initiatives (QOPI®) Certification from the American Society of Clinical Oncology (ASCO). The QOPI® Certification Program is an initiative to certify oncology practices that meet rigorous standards for high-quality cancer care.

UCA Urgent Care Center Accreditation

Crystal Run’s Urgent Care Center is Accredited by the Urgent Care Association (UCA). This distinguishes it as a true urgent care center and part of a select few around the country that have met all of UCA's nationally standardized criteria. 


ACR-Designated Lung Cancer Screening Center

Crystal Run Healthcare is now an American College of Radiology (ACR) Designated Lung Cancer Screening Center. The designation recognizes facilities that have committed to practicing safe, effective diagnostic care for individuals at the highest risk for lung cancer. Crystal Run is the only facility in Sullivan and Rockland Counties and one of two facilities in Orange County to earn this accreditation.

AAAHC Accredited Endoscopy Suites

Crystal Run Healthcare has been accredited by AAAHC: Accreditation Association for Ambulatory Health Care for our Office Based Surgery procedures that take place in our three office based endoscopy suites in Newburgh, West Nyack and Rock Hill.


Our awards are proof of our commitment to quality care, safety, and patient satisfaction.

2021 Barbara Alvarez Humanitarian Award

Dr. Hal Teitelbaum was the 2021 recipient of the Barbara Alvarez Humanitarian Award presented by The Police Community Council of the Town of Wallkill for his contributions to enhancing the quality of life in the Town of Wallkill.

2017 Orange-Ulster BOCES Business Partner Award

Crystal Run Healthcare was awarded the 2017 Business Partner Award from Orange-Ulster BOCES.  Each year, the award recognizes a partnership that continuously provides students with a variety of clinical learning opportunities and experiences. 

2016 Ruth & James Ottaway Medal

Dr. Hal Teitelbaum was awarded the 2016 Ruth & James Ottaway Medal by the Orange County Citizens Foundation for his continued dedication and significant contributions to Orange County. Each year, the prestigious award is given to a community leader who exemplifies the dedication and positive impact that the Ottaway family brought to Orange County and the Hudson Valley for several decades. 

2016 Congressional Advocacy Award

Crystal Run Healthcare was presented with the 2016 Congressional Advocacy Award from the American Medical Group Association (AMGA) for significantly advancing AMGA's advocacy agenda on Capitol Hill. 

2011-2021 "Top Docs" of Hudson Valley

Many Crystal Run Healthcare physicians and providers, chosen by their fellow doctors, hospital administrators, and medical staff, have been named a Castle Connolly Top Doctor in New York and recognized in Hudson Valley Magazine.

2015 Tribute to Women of Achievement of Orange County

Dr. Michelle A. Koury was honored by the Girls Scouts Heart of the Hudson and the YWCA Orange County with the “Tribute to Women of Achievement of Orange County” Award, which recognizes women living and working within Orange County who have made significant contributions to their professions, organizations, and community.

2014 “Best of 2013: Meeting the Mark in Diabetes Care”

Crystal Run received recognition in the “Best of 2013: Meeting the Mark in Diabetes Care” video project by the New York State Health Foundation (NYSHealth), featuring top healthcare providers that participate in NYSHealth’s Meeting the Mark initiative to achieve excellence in diabetes care.

2013 “Best Family Practice” and “Best Hearing Aid Center”

Crystal Run was voted the “Best Family Practice” and “Best Hearing Aid Center” in the Times Herald-Record’s Readers’ Choice for 2013 in the Health, Beauty and Wellness Services category.

2012 David T. Cocks Award for Commitment to Community

The Community Foundation of Orange and Sullivan recognized Crystal Run’s Manager Partner and CEO, Dr. Hal Teitelbaum, for his leadership and community service in enriching the lives of others.

2012 Women Who Make a Difference in Healthcare

The SUNY Sullivan Foundation recognized Crystal Run’s Chief Operating Officer, Dr. Michelle A. Koury, for her contributions in improving the quality and delivery of healthcare to the Sullivan County community.

2011 Hudson Valley Pattern for Progress "Quality of Life" Award

Hudson Valley Pattern for Progress presented Crystal Run with the 2011 "Quality of Life" award in the area of healthcare. The award honors contributions that have a regional impact on healthcare in the Hudson Valley. Crystal Run was recognized for providing high quality healthcare to the Hudson Valley and continuing to expand those services, while creating hundreds of jobs in the process.

2010 HealthLeaders Media “Top Leadership Teams in Healthcare”

HealthLeaders Media, the leading provider of healthcare business information for senior executives, named Crystal Run to the “Top Leadership Teams in Healthcare” for Medical Group Practice.  The basis for selection was the team’s overall leadership culture, its ability to overcome challenges, and demonstrate successes that resulted from outstanding leadership

2008 Orange County Partnership/Alliance for Balanced Growth Golden Shovel Award

Crystal Run Managing Partner & CEO Dr. Hal Teitelbaum received this prestigious distinction for developing a responsible vision for growth to further a strong and diverse economy in the local community.

2007 Finalist, Microsoft Healthcare Users Group Healthcare Innovation Awards

Crystal Run was selected as a finalist in the Clinical Records-Ambulatory category of the Microsoft Healthcare Users Group (MS-HUG) Healthcare Innovation Awards 2007.

2007 Winner “NextGen Practices”

Crystal Run was recognized in the large practice category for exemplary use of electronic medical records systems and sophisticated practice management.